Declare one incident
Declare one incident for the response team.
- Use a guest link.
- Record the current facts.
- Set the status and incident lead.
Compare transport platforms with a focused logistics incident record.
FourKites and Shippeo combine transport visibility with AI and automation. Ochroni records the response to a known logistics incident.
Last reviewed August 3, 2026 · Visibility and response · For operations buyers
Comparison guideOperational fit
Buying question
What work must the product do?
Compare transport data, automated actions, communication, and the incident record that your team needs.
Summary
FourKites and Shippeo provide broad transport data and tools that can use it. Ochroni provides a focused response record for a known incident.
Reviewed 2026-08-03. Scope: visibility, automation, and response.
Ochroni workflow
Use Ochroni after the team knows the incident
Use transport facts to declare the incident, assign tasks, publish customer messages, and keep the record.
Incident roomDispatch · warehouse · customer
DeclareNew incident
Incident: Customer request
Status: ActiveReport: Guest link
07:14Current response
Two customers need informationAssignIncident room
Task
Team member · ActiveStatus
CurrentCustomer message
Message publishedResolveIncident status
Status
Team resolved incidentCustomer message
Published message retainedIncident record
Team can review itResponse
The team uses one incident room from the first report to the last decision.
Assign each task
Use one incident room for the response team.
- Assign each task to a team member or guest.
- Keep the status current.
- Publish a customer message when needed.
Resolve the incident
Resolve the incident. Keep the incident record.
- Review each decision.
- Review every task and role.
- Use the incident record next time.
Decision guide
What work does the team need?
Compare the transport platform, automated work, communication, and incident record.
Choose Ochroni if
The team knows the disruption and needs one incident record.
- One owner must coordinate the response.
- Tasks and customer messages need one place.
- Closure needs a record of decisions and work.
Choose FourKites or Shippeo if
The team needs broad transport visibility, predictive ETAs, AI tools, or automated transport work.
- The team needs transport visibility across modes.
- The team needs warnings about shipment risk.
- The team needs transport automation or customer communication tools.
Choose both if
The team needs a transport platform and a separate incident record.
- The transport platform supplies data and automated work.
- Ochroni records owners, tasks, messages, and closure.
- Each system keeps the work that it supports.
Product work
Compare the published product work
Compare transport information, automation, messages, and the incident record.
| Question | Ochroni | FourKites / Shippeo |
|---|---|---|
Incident work | Known supply chain incident response. | Shipment visibility and transport automation. |
Product record | A known incident has an owner, tasks, and a record. | Shipment status and ETA information. |
Fact source | A team member gives incident facts. | Transport sources give shipment status and ETA information. |
Shared use | The team coordinates the incident response. | The team uses transport information, messages, and automation. |
Public pricing | Ochroni publishes EUR 299 each month and EUR 2,990 each year for one team. | FourKites and Shippeo do not show a public price. Check each vendor for price facts. |
What FourKites and Shippeo describe well
Why a transport platform may fit
Their public pages describe shipment data, AI, automation, and communication.
Shipment visibility
Both vendors describe real-time transport visibility, shipment status, milestones, and predictive ETAs.
Transport automation
FourKites describes AI agents that execute supply chain work. Shippeo describes AI agents, automated actions, and transport workflows.
Communication and collaboration
Shippeo describes warnings, notifications, and branded portals. FourKites describes AI tools for supplier collaboration and customer service.
Where Ochroni fits
Why teams add a response record
Ochroni provides one record for a team that has declared a known logistics incident.
Known incident
The team reviews facts from a person or connected system. A person then declares the incident.
One response record
Owners, tasks, customer messages, and closure stay with the incident.
Separate product jobs
Use the transport platform for its data and actions. Use Ochroni for the incident response record.
When a transport platform fits
When FourKites or Shippeo may fit
Choose a transport platform when the team needs broad transport data, AI tools, or automation.
Earlier warning
The team needs earlier warning about shipment risk or delay.
ETA and shipment data
The main need is ETA information, shipment status, and network visibility.
Existing response process
The current incident process works, but the team needs transport data or automation.
Rollout fit
Add response work beside shipment facts
Keep transport data and automated work in the transport platform. Ochroni stores the incident response record.
Keep transport data
Keep shipment data and transport automation in FourKites or Shippeo.
Declare one incident
Start one Ochroni incident when the team needs owners, tasks, and customer messages.
Keep one record
Record the response in Ochroni. Check external facts in the system that supplied them.
Check current terms
Check price, plan, and integration terms before you buy.
Pricing
EUR 299 each month for the response team.
Public price information. Ochroni has one team price. FourKites and Shippeo show no one public price.
The public price does not include VAT. EU B2B reverse charge may apply.
EUR 299 each monthPay EUR 2,990 each year. Save two months.
- Include all team members under fair-use terms
- Use the incident room, tasks, incident record, and guest links
- Use the product free for 14 days
- Start without a payment card
- Cancel renewal at any time
Fair-use terms apply to all team members and participants. The Terms of Service describe them.
One plan
The price applies to the response team.
- Include the response team in one plan
- Start the trial
- Use tasks and incident records
- Publish customer messages
Review security before a trial
Read the security information. Contact Ochroni with questions.
Review note
Sources for this choice
Reviewed
August 3, 2026
What we compared
Public Ochroni, FourKites, and Shippeo information. Compare transport visibility, ETA, automation, and response work.
Check these facts
Prices can change. Check FourKites and Shippeo. Each product name has an owner. This content does not state a link between Ochroni and these companies.
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FAQ
Review these questions.
Can Ochroni replace FourKites or Shippeo?
No. Ochroni does not provide multimodal shipment visibility, predictive ETAs, or transport automation. It records the response to a known incident.
Can a buyer use a visibility platform and Ochroni?
Yes. The transport platform can provide data and automated work. Ochroni can hold the incident record and response work.
Can teams keep Slack or Microsoft Teams?
Yes. Use Ochroni for incidents. Use Slack, Microsoft Teams, or email for other work.
Can guests join an incident?
Yes. Guests use guest links from a phone browser.
Where does Ochroni store customer content?
Ochroni stores customer content in the EU. Review the Privacy Policy and DPA.
Can we review security before a trial?
Yes. Book a demo for security questions before a trial.
Choose the product scope that your team needs.
Book a demo to compare Ochroni with your transport platform. Start a trial when the team needs a separate incident record.
Check the FourKites and Shippeo source pages before you choose a visibility tool.